Service, The Backbone of Worldpoly
What sets Worldpoly aside from our competitors? Our guarantee to provide customers with access to the right machines for their job and trained technicians, honest and timely ongoing support. Worldpoly’s service engineers hold up-to-date qualifications, accredited licensing and years of hands-on experience, our customer service staff are knowledgeable and always willing to go above and beyond, and the company is accredited to ISO 9000.
Servicing Worldpoly equipment is only half the story – we also provide spare parts for even our earliest units. Worldpoly machines are built to meet the ongoing productivity demands expected by our customers. To ensure our machines are consistently meeting these expectations, preventative maintenance is essential.
Whether it’s a routine maintenance, or special servicing programs for customers with special needs, Worldpoly is there to keep you welding.
For more information on our Field or In-house Service contact us.
With clients in 118 countries and counting, and almost 60 years’ of continuous history in the PE pipe industry, Worldpoly has the contacts and experience to assist you in advancing your business activity in every aspect of the PE pipe industry.
Contact us for recommendations regarding applications and alternatives, contacts and opportunities.
THE TECHNIQUE IS IN THE TRAINING.
At Worldpoly, we believe that training the users of our machinery is just as important as supplying the machines themselves – it ensures the quality and durability of any pipeline or fitting. We aim to ensure that all our users understand the abilities of each and every field or workshop machine and have various methods in which to impart our experience and knowledge for machines use and application.
That’s why, as part of our commitment to our clients, we make available an Accredited Technician, dedicated to the training of your team in correct operation techniques, safety and quality assurance methods, as well as maintenance methods – no matter where you are in the world. Our training programs have taken us to Vietnam, Myanmar, Malaysia, Chile, Peru, Iraq, Ghana, USA, and even as far as Antarctica – just to name a few!
Let’s face it, reputation is everything – both ours and yours! Worldpoly can provide you with the tools and know-how to build a reputation of excellence, consistency and reliability, by assessing the level of welding training or application knowledge your team requires and then tailoring a program to ensure you’re getting the best out of our machines.
IS YOUR SOLUTION.
Getting the right advice can save you time, money and a whole lot of pain. At Worldpoly our specialist team have done the hard yards – they have decades of experience in nearly every application of Polyethylene pipe and the best methods to weld it for durability, consistency and reliability. They also have the skills and expertise to help you find the solution to your welding problem, no matter how impossible it may seem.
Our team members’ combined experiences have given us a pool of knowledge, which you can draw from to ensure the success of your operation.
WE’VE GOT YOU COVERED
When you purchase a Worldpoly machine, you’re not only getting a quality item built to endure the harshest conditions, you’re also investing in a lifetime of service and access to spare parts as required.
For many years, we’ve been supplying butt fusion equipment to businesses around the globe. And one of the many reasons our customers are so happy is because when the unexpected situation arises where a spare or replacement part is needed, we deliver it quickly, direct from our factory. This ensures minimal impact on your schedule and budget. We’ve even got spare parts for our oldest machines.